Frequently Asked Questions

Everything you need to know about XbotGo smart tracking technology.

What is the XbotGo AI Gimbal and how does it work?

The XbotGo is an AI-powered smartphone gimbal designed to automatically track and record sports. It uses advanced computer vision algorithms to follow players and action on the field without requiring a human operator.

Which sports are currently supported by the tracking software?

Our technology currently supports a wide range of team sports including soccer, basketball, football, and hockey, with continuous updates adding more specialized tracking modes for other activities.

How long does shipping take for international orders?

Standard international shipping typically takes 7-12 business days. We provide tracking numbers for all orders so you can monitor your package's progress in real-time.

What is your return policy for electronic items?

We offer a 30-day money-back guarantee. If you are not satisfied with your XbotGo device, you can return it in its original packaging for a full refund or exchange.

Is the XbotGo compatible with both iOS and Android?

Yes, the XbotGo app is available for download on both the Apple App Store and Google Play Store, supporting most modern smartphones with Bluetooth connectivity.

Does the hardware come with a warranty?

Every XbotGo purchase includes a 1-year limited hardware warranty that covers manufacturing defects and technical malfunctions under normal usage conditions.